Getting tickets for San Diego Comic-Con International is already a stressful time for those taking part and then of course the next battle is securing a downtown hotel reservation. But what happens if the unexpected happens? What if out of the blue a hotel you reserved months in advance tells you they can no longer accommodate you? These are some of the questions I’ve been asking myself especially after receiving an email from booking.com informing of the bad news. What confuses me is that even though it was booked as a non refundable reservation 6 months ago, it took them 6 months to tell me that they no longer have a room for me? It was only 2 months ago I sent a request for a time to check in, there was no indication in the email that they couldn’t accommodate me. They only mentioned that they would allow me to check in between 4 to 5pm if there was room available. It just begs the question what happened to the room I reserved? Did it take them 6 months to find out that they’ve oversold or am I being forcibly removed aside so they can charge higher fees to a corporate studio? I thought that by having a downtown hotel reserved I wouldn’t have to worry about trying to secure one during the hotel lottery. The only hotel I got during last years lottery was miles away so I opted to be waitlisted. The time to Comic-Con 2016 was getting closer and I was about to give up when finally I was able to get a downtown hotel through waitlist but that’s not always the case which is why I booked a downtown hotel months in advance this time for Comic-Con 2017 to guarantee me a downtown hotel or so I thought. The only thing I didn’t see coming was that the hotel could cancel the reservation. The reason I booked that downtown hotel was because it was within walking distance of the convention centre which is especially handy since I’m constantly going back and forth from one press room to another doing interviews. With interviews and press rooms usually located close together I couldn’t make or do them if I didn’t stay within walking distance. Unfortunately Hotel Palomar and Booking.com could only offer me hotels miles away from the convention center. It’s a hard lesson learned but I will never trust the Kimpton Hotel brand ever again.
I decided to write this post as a warning to others, that even if you have a confirmed reservation the hotel can still cancel the reservation on you. It’s not what people need or want to worry about but it can happen so please be prepared for such an instance to occur. You do not want to be left without a place to stay so close to the event itself.